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Individual characteristics influencing the sharing of knowledge on social networking services: online identity, self-efficacy, and knowledge sharing intentions

Title
Individual characteristics influencing the sharing of knowledge on social networking services: online identity, self-efficacy, and knowledge sharing intentions
Authors
Kim, HannahLee, JeongminOh, Sung Eun
Ewha Authors
이정민
SCOPUS Author ID
이정민scopus
Issue Date
2020
Journal Title
BEHAVIOUR & INFORMATION TECHNOLOGY
ISSN
0144-929XJCR Link

1362-3001JCR Link
Citation
BEHAVIOUR & INFORMATION TECHNOLOGY vol. 39, no. 4, pp. 379 - 390
Keywords
Sharing knowledgeself-efficacyonline identitysocial networking servicesFacebook
Publisher
TAYLOR &

FRANCIS LTD
Indexed
SCIE; SSCI; SCOPUS WOS scopus
Document Type
Article
Abstract
Social media have become an important place for individuals with similar interests to exchange opinions and share resources. Ubiquitous collaborative learning environments in SNS have great educational and organisational potential and offer a platform for sharing knowledge. Rising interest in personal factors in knowledge management research calls for a better understanding of how knowledge is shared in SNS-based collaborative learning. Grounded on the theories of planned behaviour and social identity, this study investigates individual characteristics that affect the sharing of knowledge in SNS learning communities. The study also examines whether intent to share knowledge mediates those personal characteristics and sharing of knowledge. Eighty individuals from five active Facebook groups participated in this study. The findings indicate that individual characteristics, such as online personal identity, web-specific self-efficacy, and knowledge-creation self-efficacy significantly predict sharing of knowledge. In addition, intent to share knowledge mediates between the sharing of knowledge and online identity, web-specific self-efficacy, or knowledge-creation self-efficacy. The results reveal a need for customised support and environmental design focusing on online personal identity, web-specific self-efficacy, knowledge-creation self-efficacy, and intent to share knowledge in a knowledge-sharing community on SNS. Implications for the SNS communities and suggestions for further research are discussed.
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DOI
10.1080/0144929X.2019.1598494
Appears in Collections:
사범대학 > 교육공학과 > Journal papers
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