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The effect of social network diagrams on a virtual network of practice: A Korean case

Title
The effect of social network diagrams on a virtual network of practice: A Korean case
Authors
Jo I.-H.
Ewha Authors
조일현
SCOPUS Author ID
조일현scopus
Issue Date
2009
Journal Title
Asia Pacific Education Review
ISSN
1598-1037JCR Link
Citation
vol. 10, no. 4, pp. 525 - 534
Indexed
SSCI; SCOPUS; KCI WOS scopus
Abstract
This study investigates the effect of the presentation of social network diagrams on virtual team members' interaction behavior via e-mail. E-mail transaction data from 22 software developers in a Korean IT company was analyzed and depicted as diagrams by social network analysis (SNA), and presented to the members as an intervention. Results showed that the SNA diagrams presented were effective in increasing the quantity of e-mail transactions among the members and in forming a community of practice. The findings suggest that SNA diagrams can be used as a cost-effective intervention strategy for virtual team members to actively share knowledge and collaborate as members of a network of practice. © 2009 Education Research Institute, Seoul National University, Seoul, Korea.
DOI
10.1007/s12564-009-9041-0
Appears in Collections:
사범대학 > 교육공학과 > Journal papers
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