Co-designing with library stakeholders: building a national virtual library

Abstract

Purpose: This paper states the application of co-design methods in building a national virtual library in a metaverse environment with an interest in digital transformation. Design/methodology/approach: A case study of a national digital library and data obtained through a co-design approach is applied. Findings: The study findings demonstrate the usage of the co-design approach in incorporating the different stances of the library stakeholders and discuss the potential services that can be transferred to a digital infrastructure. Originality/value: This study contributes by sharing methodological insights on applying co-design methods to build a national virtual library with different library stakeholders. The study also shares empirical findings on the insights and practical recommendations for building a national metaverse library that reflects the needs and aspirations of its stakeholders. © 2024, Emerald Publishing Limited.