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Social Determinants of Voice Outcomes: The Configurational Analysis of the Effects of LMX and Peer Relationships

Title
Social Determinants of Voice Outcomes: The Configurational Analysis of the Effects of LMX and Peer Relationships
Authors
Kim, JeeyoungKim, Ah JungChung, Myung-Ho
Ewha Authors
정명호김지영
SCOPUS Author ID
정명호scopus; 김지영scopus
Issue Date
2022
Journal Title
BEHAVIORAL SCIENCES
ISSN
2076-328XJCR Link
Citation
BEHAVIORAL SCIENCES vol. 12, no. 6
Keywords
voice behaviorindividual influenceLMXpeer relationshipssocial networks
Publisher
MDPI
Indexed
SSCI; SCOPUS WOS scopus
Document Type
Article
Abstract
From the perspective of social relationships, this study extends the understanding of employee voice by examining voice outcomes, especially a voicer's influence in their work team. In particular, we explore how two different social relationships, LMX and peer relationship, separately and jointly affect the 'voice-influence' relationship. Drawing on social network theory, we propose that higher LMX and central positions in peer networks (i.e., centrality in the friendship network) strengthen the positive impact of voice on individual influence. From a sample of 128 employees from three firms in South Korea, we found that two types of voice (promotive and prohibitive) are positively related with individual influence. This study also found that LMX strengthened the positive effect of promotive voice on a voicer's influence. Moreover, LMX and peer relationship jointly affect the voice-influence relationship as follows: (1) a voicer with a high LMX-high centrality (in the peer network) is most influential within their team, (2) as for a low LMX-high centrality member, speaking up rather decreases individual influence. These results suggest that voice outcome is not unilateral. Rather, whose voice it is and where a voicer stands may matter more. We discussed the theoretical and practical implications of these findings in employee voice research.
DOI
10.3390/bs12060197
Appears in Collections:
경영대학 > 경영학전공 > Journal papers
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