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The facilitation of stakeholder consensus for the success of corporate e-learning systems

Title
The facilitation of stakeholder consensus for the success of corporate e-learning systems
Authors
Kim J.-S.Yang H.-D.Rowley C.Kim J.K.
Ewha Authors
양희동
SCOPUS Author ID
양희동scopus
Issue Date
2013
Journal Title
International Journal of Management in Education
ISSN
1750-385XJCR Link
Citation
vol. 7, no. 41276, pp. 103 - 130
Indexed
SCOPUS scopus
Abstract
This study examines corporate e-learning systems in terms of the role of stakeholders and end-user satisfaction. The study identifies possible Critical Success Factors (CSFs) in e-learning systems (content, technical features, management, and organisational support) and tests whether a consensus occurs among stakeholders that these factors facilitate successful implementation. The study shows that stakeholder consensus on the importance of these factors has a positive influence on perceived implementation quality in e-learning systems, which in turn is positively related to user satisfaction. The paper concludes with key implications of this finding for business and management. Copyright © 2013 Inderscience Enterprises Ltd.
DOI
10.1504/IJMIE.2013.050816
Appears in Collections:
경영대학 > 경영학전공 > Journal papers
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