Component-based recommendation agent system for efficient email inbox management

Abstract

This study suggests a recommendation agent system that the user can optimally sort out incoming email messages according to category. The system is an effective way to manage ever-increasing email documents. For more accurate classification, the Bayesian learning algorithm using dynamic threshold has been applied. As a solution to the problem of erroneous classification, we suggest the following two approaches: First is the algorithmic approach that improves the accuracy of the classification by using dynamic threshold of the existing Bayesian algorithm. Second is the methodological approach using recommendation agent that the user, not the auto-sort, can make the final decision. In addition, major modules are based on rule filtering components for scalability and reusability. © Springer-Verlag 2004.