DSpace at EWHA: Staffing a service system with appointment-based customer arrivals

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DSpace at EWHA경영대학 경영학전공 Journal papers

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Staffing a service system with appointment-based customer arrivals

Title: Staffing a service system with appointment-based customer arrivals

Authors: Chung K.; Min D.

Ewha Authors: 민대기

SCOPUS Author ID: 민대기

Issue Date: 2014

Journal Title: Journal of the Operational Research Society

ISSN: 0160-5682

Citation: Journal of the Operational Research Society vol. 65, no. 10, pp. 1533 - 1543

Publisher: Palgrave Macmillan Ltd.

Indexed: SCI; SCIE; SSCI; SCOPUS

Document Type: Article

Abstract: appointment-based customer arrival; heuristic algorithm; service system; staffing requirements

DOI: 10.1057/jors.2013.110

Appears in Collections:: 경영대학 > 경영학전공 > Journal papers

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