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경영대학
경영학전공
Journal papers
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Staffing a service system with appointment-based customer arrivals
Title
Staffing a service system with appointment-based customer arrivals
Authors
Chung K.
;
Min D.
Ewha Authors
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SCOPUS Author ID
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Issue Date
2014
Journal Title
Journal of the Operational Research Society
ISSN
0160-5682
Citation
Journal of the Operational Research Society vol. 65, no. 10, pp. 1533 - 1543
Publisher
Palgrave Macmillan Ltd.
Indexed
SCI; SCIE; SSCI; SCOPUS
Document Type
Article
Abstract
appointment-based customer arrival; heuristic algorithm; service system; staffing requirements
DOI
10.1057/jors.2013.110
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