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User expectation values for smart home robot services

Title
User expectation values for smart home robot services
Authors
Park J.H.Ryoo H.Y.
Ewha Authors
류한영박주현
SCOPUS Author ID
류한영scopus
Issue Date
2018
Journal Title
Asia Life Sciences
ISSN
0117-3375JCR Link
Citation
vol. SUPPLEMENT 15, no. 4, pp. 2871 - 2884
Keywords
RobotSmart homeSmart home robotUser expectation valuesValue factor
Publisher
Rushing Water Publishers Ltd.
Indexed
SCOPUS scopus
Abstract
Smart home robot is emerging as a core developing engine of the future industries, and the interest for smart home robot service industries is increasing worldwide. However, at the same time, the market is still demanding in-depth development of the smart home robot services. Even if it is developed, it is either available with partial functions or with a lack of consideration of the service that users really want. Thus, this research aimed to derive user expectations in order to design smart home robot service which human beings truly desire. To do so, survey on the understanding and trends of smart home robot was conducted, and value keywords collected from document survey and user survey was organized. As a result of online survey questionnaires using these value keywords, the following 11 user expectation values for smart home robot service are found: safety, emotion, customization, manageability, information, health, labor-substitution, supportability, controllability, role-substitution, communication. This research is meaningful in providing the direction for smart home robot service in the future, and it is expected to be used to evaluate or design smart home robot service. © Rushing Water Publishers Ltd. 2018.
Appears in Collections:
신산업융합대학 > 융합콘텐츠학과 > Journal papers
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