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Does diversity matter? exploring workforce diversity, diversity management, and organizational performance in social enterprises

Title
Does diversity matter? exploring workforce diversity, diversity management, and organizational performance in social enterprises
Authors
Cho S.Kim A.Mor Barak M.E.
Ewha Authors
조상미
SCOPUS Author ID
조상미scopus
Issue Date
2017
Journal Title
Asian Social Work and Policy Review
ISSN
1753-1403JCR Link
Citation
vol. 11, no. 3, pp. 193 - 204
Keywords
diversitydiversity managementorganizational performancequalitative researchsocial enterprise
Publisher
Blackwell Publishing
Indexed
SCOPUS; KCI scopus
Abstract
This study explores the dynamics of workforce diversity, diversity management, and organizational performance in social enterprises. Semi-structured in-depth interviews were conducted with 14 individuals working in the social enterprise sector in Los Angeles, California, including both top management and regular employees. Data were analyzed using thematic analysis rooted in grounded theory. Overall, high levels of diversity in gender, race/ethnicity, education, and sexual orientation were identified in social enterprises, while low levels of age and value diversity were found. Workforce diversity and diversity management were reported to be crucial factors that positively influence organizational performance. Although interviewees considered diversity management to play an important role in promoting organizational performance, they were less likely to implement diversity management themselves. By providing important insights into workforce diversity, diversity management, and organizational performance in social enterprises, this study contributes to an understanding of the dynamics and provides suggestions for sustainability in social enterprises. © 2017 John Wiley & Sons Australia, Ltd
DOI
10.1111/aswp.12125
Appears in Collections:
사회과학대학 > 사회복지학전공 > Journal papers
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