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Developing a service evaluation index for Internet addiction through the Delphi method

Title
Developing a service evaluation index for Internet addiction through the Delphi method
Authors
Chun J.Lee H.K.
Ewha Authors
전종설
SCOPUS Author ID
전종설scopus
Issue Date
2017
Journal Title
International Journal of Mental Health Promotion
ISSN
1462-3730JCR Link
Citation
vol. 19, no. 4, pp. 224 - 238
Keywords
Delphi methodexpert consensusInternet addictionservice evaluation indexservice outcomesSouth Korea
Publisher
Routledge
Indexed
SSCI; SCOPUS scopus
Abstract
This study was conducted to develop a service evaluation index for Internet addiction through expert consensus using the Delphi method in South Korea. The study contained three rounds: we drafted the index in the first round by reviewing the existing literature and seeking expert advice, and in rounds two and three, we consulted 12 experts via an online survey to gather their opinions on the appropriateness, clarity, and applicability of the drafted index. In rounds two and three, we collected more-detailed opinions based on the results of earlier rounds. Content validity was high, and it increased during the later rounds of the Delphi study. The Internet addiction service evaluation index that resulted comprised four categories: prevention, treatment, aftercare, and service outcomes. The prevention section contains 17 sub-indices, including preventive education, a screening test and intensive prevention programs, and service promotion. The treatment section contains 15 sub-indices that evaluate diagnosis, planning, and treatment services. The aftercare section uses two sub-indices to assess whether a systematic aftercare is provided. The service outcome section includes 19 sub-indices that evaluate service effectiveness, diagnosis of comorbid conditions, and risk factors. This index could effectively standardize services, facilitate operations, and promote objective evaluation within related service delivery systems. © 2017 The Clifford Beers Foundation.
DOI
10.1080/14623730.2017.1345686
Appears in Collections:
사회과학대학 > 사회복지학전공 > Journal papers
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