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Factors in team effectiveness: Cognitive and demographic similarities of software development team members

Title
Factors in team effectiveness: Cognitive and demographic similarities of software development team members
Authors
Kang H.-R.Yang H.-D.Rowley C.
Ewha Authors
강혜련양희동
SCOPUS Author ID
강혜련scopus; 양희동scopus
Issue Date
2006
Journal Title
Human Relations
ISSN
0018-7267JCR Link
Citation
vol. 59, no. 12, pp. 1681 - 1710
Indexed
SSCI; SCOPUS WOS scopus
Abstract
The benefits of teams and teamwork are popular and propounded in management discourse. The use of this lexicon is based on beliefs in the resultant mutual gains for both organizations and individuals. Yet, are all teams, irrespective of the characteristics of membership composition, the same in terms of such beneficial outcomes? This study investigates the importance of team member characteristics, particularly cognitive and demographic, on team effectiveness and which characteristics matter more in team activities, especially where labour turnover is high, such as in software development. The Shared Mental Model is outlined and used as the representative construct for cognitive similarities; while age, tenure and gender are the demographic aspects used. From the relevant literature we develop a hypothesis and subject it to a range of tests based on empirical fieldwork using software development teams in South Korea. Our analysis shows that team effectiveness is more influenced by cognitive than demographic similarities. The implications and limitations of this work are detailed, with its wider relevance to international management, business and practice and other countries, noted. Copyright © 2006 The Tavistock Institute® SAGE Publications.
DOI
10.1177/0018726706072891
Appears in Collections:
경영대학 > 경영학전공 > Journal papers
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