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Improving the Service Delivery System for Older Adults Living Alone in Korea

Title
Improving the Service Delivery System for Older Adults Living Alone in Korea
Authors
Chung S.Lee M.Kim Y.
Ewha Authors
정순둘
SCOPUS Author ID
정순둘scopus
Issue Date
2016
Journal Title
Journal of Social Service Research
ISSN
0148-8376JCR Link
Citation
vol. 42, no. 5, pp. 598 - 609
Keywords
Care service delivery systemhuman servicesKoreaservices for older adults living alone
Publisher
Routledge
Indexed
SSCI; SCOPUS WOS scopus
Abstract
The purpose of this study was to identify ways to improve the current care service delivery system for older adults living alone in the community in Korea, including service content, client eligibility, and organizations providing services. A focus group was conducted with 25 service managers across Korea (who are also social workers). These participants consisted of 14 regional service managers in regional service centers, which manage and provide supervision to local service centers, and 11 managers in local service centers, which provide direct services to older adults living alone. The results showed that both regional and local service managers experienced poor working conditions, role conflict, and ambiguity when delivering services to older adults living alone. The most challenging aspects of providing services were identified as a lack of flexibility to meet the needs of clients and inadequate eligibility criteria for client selection. Findings from this study have implications for policy and practice change to improve the current care service delivery system for older adults living alone. Future studies should include service users to identify client-centered initiatives to improve the care service delivery system. © 2016 Taylor & Francis Group, LLC.
DOI
10.1080/01488376.2016.1171820
Appears in Collections:
사회과학대학 > 사회복지학전공 > Journal papers
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