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A framework for workgroup collaboration in a virtual environment: Theoretical synthesis and empirical exploration

Title
A framework for workgroup collaboration in a virtual environment: Theoretical synthesis and empirical exploration
Authors
Suh A.Shin K.-S.
Ewha Authors
신경식서아영
SCOPUS Author ID
신경식scopus
Issue Date
2007
Journal Title
Proceedings of the Annual Hawaii International Conference on System Sciences
ISSN
1530-1605JCR Link
Indexed
SCOPUS scopus
Abstract
The effects of computer-mediated communication (CMC) have been investigated within two primary research streams: task-oriented and relationship-oriented perspectives. Due to the different perspectives, as we identified, a theoretical gap exists in the CMC domain. The purpose of this paper is to combine the two different perspectives into a single unified model, thereby providing a more realistic and comprehensive understanding. The proposed model predicts both task performance and relational development in a virtual workspace. The model is tested using data gathered through a self-administered mail survey of 127 individuals of 69 virtual workgroups. The proposed model was supported, providing preliminary evidence that the two perspectives should be integrated. The results show that the individual's psychological processes (social presence and cognitive effort) in a virtual environment significantly mediated the effect of CMC inputs (media richness, user adaptation, and shared context) on the CMC outputs (task performance and relational development). © 2007 IEEE.
DOI
10.1109/HICSS.2007.15
ISBN
0769527558; 9780769527550
Appears in Collections:
경영대학 > 경영학전공 > Journal papers
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