View : 21 Download: 7

What is driving people's dissatisfaction with their own health care in 17 Latin American countries?

Title
What is driving people's dissatisfaction with their own health care in 17 Latin American countries?
Authors
Kim M.K.Blendon R.J.Benson J.M.
Ewha Authors
강민아
SCOPUS Author ID
강민아scopus
Issue Date
2013
Journal Title
Health Expectations
ISSN
1369-6513JCR Link
Citation
vol. 16, no. 2, pp. 155 - 163
Indexed
SCIE; SSCI; SCOPUS WOS scopus
Abstract
Background A number of expert reports have pointed to serious problems with health care in many Latin American countries and argued the need to reform and improve health-care systems. In addition, the Ministers of Health of the Americas have stated that health systems should be accountable to citizens. Objective This paper examines, in each of 17 Latin American countries, public dissatisfaction with the health care to which people have access, the proportion of people reporting problems with access to and the cost of health care and the factors that are most important in driving public dissatisfaction. Methods Data are drawn from a 2007 Latinobarómetro survey of 19212 adults interviewed face-to-face in 17 Latin American countries. Results The proportion of people expressing dissatisfaction with their health care varies a great deal by country, as do the proportions reporting problems with access to and the cost of health care. Problems with access to care seem to matter most in trying to explain public dissatisfaction with their health care. More traditional measures of health outcomes and resources seem to matter less as drivers of dissatisfaction. Conclusions For governments trying to improve their citizens' satisfaction with the health care they receive, the highest priority would be improving people's basic access to health-care services. Also, it appears that democratic governments are seen as being more responsive to the public's needs in health care. © 2012 John Wiley & Sons Ltd.
DOI
10.1111/j.1369-7625.2012.00777.x
Appears in Collections:
사회과학대학 > 행정학전공 > Journal papers
Files in This Item:
001.pdf(103.11 kB)Download
Export
RIS (EndNote)
XLS (Excel)
XML


qrcode

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.

BROWSE