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Dynamics of Performing and Remembering Organizational Routines

Title
Dynamics of Performing and Remembering Organizational Routines
Authors
Miller K.D.Pentland B.T.Choi S.
Ewha Authors
최승호
SCOPUS Author ID
최승호scopus
Issue Date
2012
Journal Title
Journal of Management Studies
ISSN
0022-2380JCR Link
Citation
vol. 49, no. 8, pp. 1536 - 1558
Indexed
SSCI; SCOPUS WOS scopus
Abstract
This study addresses the dynamic interplay between action and memory in organizational routines. We consider three distinct forms of memory - procedural, declarative, and transactive - and examine their roles in the formation, efficiency, and adaptability of organizational routines. We introduce an agent-based model simulating organizational routines as repeated patterns of sequential tasks accomplished by networks of individuals. We model the formation of new routines, and changes in established organizational routines resulting from loss of personnel (due to downsizing) and changes in environmental demands. We find that transactive memory enhances problem-solving efficiency and facilitates adaptation to novel problems. Declarative memory built from past experience facilitates efficient routines in stable contexts, but obstructs efficiency gains when the organization encounters novel problems. © 2012 The Authors. Journal of Management Studies © 2012 Blackwell Publishing Ltd and Society for the Advancement of Management Studies.
DOI
10.1111/j.1467-6486.2012.01062.x
Appears in Collections:
경영대학 > 경영학전공 > Journal papers
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