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Exploring the effects of online social ties on knowledge sharing: A comparative analysis of collocated vs dispersed teams

Title
Exploring the effects of online social ties on knowledge sharing: A comparative analysis of collocated vs dispersed teams
Authors
Suh A.Shin K.-S.
Ewha Authors
신경식서아영
SCOPUS Author ID
신경식scopus
Issue Date
2010
Journal Title
Journal of Information Science
ISSN
0165-5515JCR Link
Citation
vol. 36, no. 4, pp. 443 - 463
Indexed
SCIE; SSCI; SCOPUS WOS scopus
Abstract
This study examines the different mechanisms of online social ties underlying individual knowledge sharing through comparative perspectives of collocated vs geographically dispersed teams. By integrating social capital theory and social cognitive theory, this study develops a theoretical model that predicts individual knowledge sharing. Next, the study uses social network analysis to empirically test the proposed model using 186 participants: 84 on collocated teams and 102 on dispersed teams. The results indicate that the frequency of online interaction does not affect knowledge sharing in collocated teams, while it plays a critical role in stimulating motivational factors that affect knowledge sharing of dispersed teams. On the other hand, centrality of online interaction positively influences trust of collocated teams and norms of reciprocity of dispersed teams. Based on these findings, this study suggests users should manage online social ties as carefully as offline social ties to facilitate knowledge sharing in work groups. © The Author(s), 2010.
DOI
10.1177/0165551510369632
Appears in Collections:
경영대학 > 경영학전공 > Journal papers
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