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The factors affecting success of knowledge-based systems at the organizational level

Title
The factors affecting success of knowledge-based systems at the organizational level
Authors
Bock G.-W.Suh A.Shin K.-S.Hu A.
Ewha Authors
신경식서아영
SCOPUS Author ID
신경식scopus
Issue Date
2009
Journal Title
Journal of Computer Information Systems
ISSN
0887-4417JCR Link
Citation
vol. 50, no. 2, pp. 95 - 105
Indexed
SCIE; SCOPUS WOS scopus
Abstract
The success of information systems (IS) has long been studied in various contexts. Yet, few previous studies have examined the success of knowledge-based systems (KBSs) taking into consideration the knowledge-intensive nature of KBSs. This study aims to identify the success factors of KBSs from the knowledgesharing perspective. Given this purpose, we developed a research model by combining a knowledge-sharing framework with DeLone and McLean's IS success model. The model was tested using data gathered through a field survey of 60 organizations. The results showed that three organizational factors, namely, codifiability of knowledge, absorptive capacity, and relationship with a vendor were essential in interpreting the success of KBSs.
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경영대학 > 경영학전공 > Journal papers
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